![]() Clicking cancel brings me to a page to search help and submit an error report. If I download the full software package or basic driver file from the HP website, it gets to the point where it shows my printer available on the network, but when I select my printer from the list (of one) and click "next" it says I can try again to install it over the network or click cancel to return to the connection options. It says "connecting" and after a long while it says "driver not available." It goes a very small way on the status bar, but doesn't seem to be moving, so I go back to HP Smart and click on "next". I select my printer from the list and click add. It says "there was a problem during installation" and to click on "Printers and Scanners" to manually install driver. It says "setup complete" then goes to "getting print driver information". I got to where HP Smart could locate my printer on the wireless network, but it will not connect. I have tried installing via HP Smart and via Windows. I cannot install the HP Full Driver package for my HP Envy 7640. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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